Introduction
In order to allow our clients to focus on their portfolio
management activities, Orfival provides the
support necessary to allow speedy and trouble-free implementation
and use of the GPMS solution. This support
takes three main forms:
Operational flexibility
Our clients can choose to:
- purchase the software and run the system themselves;
- to deploy an ASP solution hosted by Orfival;
or
- to opt for a hybrid between the two – the managed
service.
Help Desk
Orfival clients are based in a number of
European countries. Our central Help Desk in Belgium provides
support for them over a secured line to ensure confidentiality.
Consultancy Services
Orfival have the know-how and expertise
to provide the support needed to ensure a successful implementation:
- on site project management;
- implementation assistance to tailor GPMS
to the client’s particular requirements; and
- on site training.
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